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Episode 312
Brett Goldberg, TickPick, and John Brennan, AC Momento - The Future of Ticketing
Brett Goldberg, co-founder of TickPick, and John Brennan, founder of AC Momento, break down how ticketing and fan engagement are evolving, and why the future of live events is about more than just the transaction.Memento was acquired by Tic
<p>Brett Goldberg, co-founder of TickPick, and John Brennan, founder of AC Momento, break down how ticketing and fan engagement are evolving, and why the future of live events is about more than just the transaction.</p><p>Memento was acquired by TickPick in late 2025 and continues to operate as a standalone platform. Together, they’re building for millions of fans attending live events each year, combining transaction and emotional data to create a more complete fan ecosystem. More than 20 million tickets have already been transformed into Momentos.</p><p>Brett shares how TickPick disrupted the ticketing industry by prioritizing transparency with all-in pricing and building a platform designed to help fans make smarter purchasing decisions. Meanwhile, John dives into the origin of AC Momento, a platform built to capture and relive live event experiences, turning ticket stubs into rich, personalized digital memories.</p><p>From AI-driven ticket recommendations to post-event engagement and community-driven content, this highlights how platforms are beginning to serve fans before, during, and long after the event ends. They also unpack the strategic thinking behind TickPick’s acquisition of Memento, the power of combining transaction and emotional data, and how this unlocks a more holistic fan ecosystem. From World Cup-scale opportunities to everyday fandom, this episode dives into how technology, data, and storytelling are redefining the live event experience.</p><p>Podcast Chapters:</p><p>01:01 The Founding Stories of TickPick and Momento</p><p>05:39 The Evolution of Fandom and Ticketing</p><p>09:06 The Acquisition of Memento by TickPick</p><p>10:22 Understanding the Target Audience of Memento</p><p>13:07 Leveraging Fan Data for Enhanced Experiences</p><p>15:24 Insights on the Acquisition Process</p><p>17:47 Future Vision Beyond Ticketing</p><p>19:27 Industry Trends in Ticketing</p><p>21:05 Bridging Digital and Physical Experiences</p><p>24:30 Building a Community Around Live Events</p><p>28:29 Capitalizing on the World Cup Opportunity</p><p>31:14 The Future of Fandom</p><p><br></p>